Our CRM solution services help customers address a variety of CRM implementation issues in areas like customer retention, account management, campaign management or call center interactions. We help them devise strategies to increase revenue, productivity and customer satisfaction.
These strategies are then brought to life by carefully choosing the right package solution, orchestrating a pinpoint execution, and providing post go-live support and end user training.
Customer Relationship Management
Our technology practices focused on solutions like SugarCRM, vTigerCRM and civiCRM enable us to provide best-of-breed application development services for rapid and precise CRM implementation.
Combine this with our experience in understanding industry verticals and customer care processes, and you have the ideal partner to deliver the elusive ROI on your CRM investments.
SyntecX is a leading IT services provider in implementing end to end CRM solutions. We have over four years and 250 man years of CRM deployment experience.
We have implemented a large number of high impact CRM initiatives across a number of functional areas and industry verticals. Internally, the CRM practice group of SyntecX is organized into application groups which provide focused SugarCRM and vTigerCRM solutions.
All these application groups provides consulting services during pre-implementation, implementation and post implementation phases of a typical Sugar/vTiger/civi CRM project life cycle. These services are focused around SyntecX's experience and understanding of the overall CRM architecture.
