Syntecx RA system imports data from different platforms into a central repository, applies business rules to identify errors or inconsistencies, initiates actions, produces alarms and provides different types of analysis and reports. It collects and analyzes in detail customer, subscription, account and invoice data, as well as CDR data. Addresses multiple Telecom issues like:
• Incoherence among systems (same person, different profiles)
• Loss of records, incomplete records
• Errors in the files exchanged between systems
• Incorrect service rating
Fraud Management Systems
Fraud Management and Revenue Assurance are key areas within a telecom operator since both can have a direct impact in the operator’s financial results.
Despite pursuing different goals, Fraud Management and Revenue Assurance have to deal with the natural vulnerabilities existing in telecom systems, networks and processes, which can negatively impact on an operator's margins and profitability.
The advantages of integrating Fraud Management and Revenue Assurance Solution in just one business framework:
• Integrated Revenue Assurance and Fraud for an Integrated Risk Management view
• Use of same Data Sets for Multiple Analysis
• Optimum use of Expensive Hardware & Personnel
• Single point for identifying and reporting on who and what are the loss generators
• Common Case Management eases the transfer of cases between groups and individuals
• Combined system offers better visibility to the status of a Subscriber
• No redundant information: Single view of the Customer and the Systems
• 50-60% cost decrease in the system and interface maintenance
• 40-50% reduction in the hardware Costs
Test Call Generators (TCG)
Today, in an increasingly competitive marketplace, implementing a Revenue Assurance strategy is the best practice — especially as services and tariffs continue to become more flexible, sophisticated and complex.
Our groundbreaking technology ensures that the operators are billing for all network services used, a technology that automatically determines what should be billed, against what is actually billed. Our system identifies the root cause of any leakage, enabling it to be eradicated.
Net Analyzer (SS7 Validation)
As carriers deploy converged and next generation network topologies, higher quality of service and increasing profitability from the switching infrastructure will be paramount. NetAnalyzer is designed to fulfill those objectives.
Implementation and commissioning of these advanced (SS7, IP and ATM) networks requires powerful solutions to measure and solve QoS, billing, performance and interoperability issues.
NetAnalyzer provides such needed capabilities through a comprehensive set of functionalities that tells the whole “Network” story.
NetAnalyzer utilizes the latest in advanced cPCI hardware technology and open standardized software architecture to decode complex protocols over high-speed links. It processes cell and packet data into detailed "real time" information easily interpreted and accessible by all departments to manage the entire Network.